Fastest Way to
Establish a Thriving Customer Community
Provide a single, cohesive community hub for your customers to interact, share insights, give feedback, and deepen their relationship with your product.
Cultivate Vibrant Community Spaces
Foster engaging digital spaces where customers can connect, share experiences, and discuss ideas. TinyTake helps you build a sense of community among users, encouraging active participation and connection.
Facilitate Peer-to-Peer Interactions
Enable customers to interact, exchange knowledge, and support each other. By promoting peer-to-peer engagement you're able to enhance the overall user experience and fosters a collaborative community that helps and uplifts each other.
Drive Customer Advocacy Programs
Empower passionate customers to become brand advocates. Implement programs that recognize and reward customers for their loyalty and advocacy, strengthening their commitment to your brand.
Deliver Targeted Communication
Communicate effectively with segmented user groups. Tailor your messaging to resonate with specific customer segments, ensuring relevance and increased engagement.
Transform Support with Knowledge Base
Revamp your support portal into a user-friendly self-service hub powered by helpful content and user-generated input.
With COVID, TinyTake by MangoApps has played an incredible role for us, communication-wise. It’s really helped create that stable, centralized place for Ys to get the information that they need, fast. It also gives them a sense of a community—that they aren’t in this alone. Y staff across the country are facing some of the same challenges that they’re facing.
Vanessa Blair
Sr. Manager of Organizational Communications
YMCA of the USA
Organize Engaging Events and Webinars
Host virtual and in-person events to deepen customer relationships. These events can provide a platform for learning, networking, and engaging with your product, service, and broader customer community.
Offer Exclusive Member Benefits
Provide special perks and benefits to active community members. Exclusive offers, early access to new features, or special content can incentivize participation and loyalty.
Implement Gamification Strategies
Introduce elements of gamification to enhance engagement. Leaderboards, badges, and challenges add a fun, competitive edge to the community experience.
Utilize Advanced Analytics for Engagement Insights
Leverage analytics to track engagement levels and patterns. Understanding how customers interact within the community helps in fine-tuning your engagement strategies.
Ensure Seamless Integration with Social Platforms
Connect your community with popular social media platforms. This integration broadens your reach and makes it easier for customers to engage with your content across different channels.
TinyTake by MangoApps is an integrated B2B customer experience platform designed for customer training, community engagement, and idea management. It encompasses four core products: 'Educate', which offers a tailored training experience; 'Engage', focused on building and sustaining customer communities; 'Innovate', which leverages customer feedback for collaborative product development; and 'Capture', for efficient screen capturing and video recording solutions. Ideal for enterprises, TinyTake aids businesses in creating a vibrant customer community, enhancing product adoption, and fostering customer advocacy.